Hospitality Academy
Taking Your Career to the Next Level
Earn credentials to advance your career in the service industry in this 12-week program offered through Catawba Valley Community College.
Do you enjoy working with the public? A hospitality professional provides service to the public with a customer-oriented, friendly, warm, welcoming, and helpful attitude. A hospitality person may work in industries, healthcare, hotels, resorts, clubs and many other public places as management, event planners, caterers, and more.
The Governor’s Emergency Education Relief (GEER) Funds Scholarship is available for this program.
ORIENTATION
July 12, 2021
10 am – 1 pm | WSC 1001
CLASSES BEGIN
July 14, 2021
10 am – 1 pm | M/W | WSC 1001
INTRODUCTORY OFFER
To show our support for the hospitality industry, CVCC will provide scholarships for all participants in the first Hospitality Academy.
Limited space, enroll today!
CERTIFICATES EARNED
- Servsafe
- Training for Intervention Procedures (TIPS)
- Responsible Alcohol Seller/Server Program (RASP)
TOPICS COVERED
- Hospitality Overview
- Customer Service
- Professionalism
- Teamwork & Communication
- Health and Safety
- Dining Etiquette
- Financial Management
- Hospitality Law
- Career Building & Professional Development
Course Modules Overview
Orientation (Optional)
Hours: 2-3
Date: 7/12/21
Orientation Time: 10 am – 1 pm
Orientation Location: WSC 1001
Facilitator: CVCC Staff
Module 1 Hospitality Overview
Hours: 12
Classes: 3 (4-hour classes)
Class Dates: 7/14/21, 7/19/21 and 7/21/21
Class Times: 10 am – 1 pm seated, 1 hour online
Class Location: WSC #1001
Instructors: Sarah Davis & Scott Walker
Module II Customer Service
Hours: 8
Classes: 2 (4-hour classes)
Date: 7/26/21 and 7/28/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Sarah Davis & Scott Walker
Module III Professionalism
Hours: 8
Classes: 2 (4-hour classes)
Date: 8/2/21 and 8/4/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Sarah Davis & Scott Walker
Module IV Teamwork & Communication
Hours: 8
Classes: 2 (4-hour classes)
Date: 8/9/21 and 8/11/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Sarah Davis & Scott Walker
Module V Health & Safety
Hours: 16
Classes: 4 (4-hour classes)
Date: 8/16/21, 8/18/21, 8/23/21 and 8/25/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Zach and Tucker Cranford & Brandon Hensley
Module VI Dining Etiquette
Hours: 16
Classes: 2 (4-hour classes)
Date: 8/30/21, 9/1/21, 9/6/21 and 9/8/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: Mellow Mushroom, Rice Fun, Granny’s Kitchen, Standard Oyster Company, Charolais, Crowne Plaza, Hilton Garden Inn,
Marriott and Catawba Farms
Instructors: Various
Module VII Financial Management
Hours: 8
Classes: 4 (4-hour classes)
Date: 9/13/21 and 9/15/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Michael Boone and Christy Lefevers
Module VIII Hospitality Law
Hours: 12
Classes: 3 (4-hour classes)
Date: 9/20/21, 9/22/21 and 9/27/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Jeff Penley
Module IX Career and Professional Development
Hours: 8
Classes: 2 (4-hour classes)
Date: 9/29/21 and 10/4/21
Class Time: 10 am – 1 pm seated, 1 hour online
Class Location: WSC 1001
Instructors: Tammy Muller
For more information, please contact: Jennifer Eversole – jeversole@cvcc.edu; (828) 327-7000 ext. 4294.