Hospitality Academy
A career in the Hospitality can lead you in many directions. Hosting parties, owning or working in restaurants, working as guest services at a hotel, resorts, or clubs.
Taking Your Career to the Next Level
Earn credentials to advance your career in the service industry in this 12-week program offered through Catawba Valley Community College.
Do you enjoy working with the public? A hospitality professional provides service to the public with a customer-oriented, friendly, warm, welcoming, and helpful attitude. A hospitality person may work in industries, healthcare, hotels, resorts, clubs and many other public places as management, event planners, caterers, and more.
CLASS OFFERING
» View Course Schedules for dates.
Limited space, enroll today!
CERTIFICATES EARNED
- Servsafe
- Training for Intervention Procedures (TIPS)
- Responsible Alcohol Seller/Server Program (RASP)
TOPICS COVERED
- Hospitality Overview
- Customer Service
- Professionalism
- Teamwork & Communication
- Health and Safety
- Dining Etiquette
- Financial Management
- Hospitality Law
- Career Building & Professional Development
Course Modules Overview
Module 1 Hospitality Overview
Hours: 12
Classes: 3 (4-hour classes)
Module II Customer Service
Hours: 8
Classes: 2 (4-hour classes)
Module III Professionalism
Hours: 8
Classes: 2 (4-hour classes)
Module IV Teamwork & Communication
Hours: 8
Classes: 2 (4-hour classes)
Module V Health & Safety
Hours: 16
Classes: 4 (4-hour classes)
Module VI Dining Etiquette
Hours: 16
Classes: 2 (4-hour classes)
Module VII Financial Management
Hours: 8
Classes: 4 (4-hour classes)
Module VIII Hospitality Law
Hours: 12
Classes: 3 (4-hour classes)
Module IX Career and Professional Development
Hours: 8
Classes: 2 (4-hour classes)
Modules are subject to change.
For more information, contact us at (828) 327-7000, ext. 4824 or email cly@cvcc.edu