State Authorization is a form of consumer protection that guarantees that all educational institutions will follow that state’s regulations.
What is State Authorization?
Each State sets rules and regulations for its educational institutions that it expects all such educational institutions, regardless of physical location, to follow. State Authorization is a form of consumer protection that guarantees that all educational institutions will follow that state’s regulations.
Why does it matter to me?
State Authorization is your assurance that we will provide you with each of the following:
- our accrediting agency
- our contact information for filing complaints, and
- the state agencies that handle complaints in your state of residence.
How do I make an academic grievance or complaint?
Catawba Valley Community College (CVCC) students residing outside of North Carolina should first follow CVCC’s Student Complaint Process.
CVCC’s Student Complaint Process
For further information, please contact:
Laurie Wegner, Director of Admissions
2550 US Hwy 70 SE
Hickory, NC 28602
(828) 327-7000, ext. 4618
Student Grievance Forms
North Carolina Post-Secondary Education Complaints
If a complaint cannot be resolved through the institution’s grievance procedures, students may file a complaint with The University of North Carolina System Office. Please review the Student Complaint Policy (PDF), print out and complete the Student Complaint Form (PDF), and submit it to:
North Carolina Post-Secondary Education Complaints
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515-2688
SACSCOC Student Complaint Process
If the North Carolina Community College System does not satisfactorily resolve your complaint, the next step is to file a complaint with Catawba Valley Community College's accrediting agency. CVCC’s accrediting agency is the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure (PDF). The contact information for SACS is:
1866 Southern Lane Decatur
SARA-NC Complaint Process
SARA-NC is the North Carolina State Education Assistance Authority. You may also file a complaint with SARA-NC. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF).
SARA-NC Contact Information:
If an issue cannot be resolved through the grievance procedures, a student who resides outside of the State of North Carolina may file a complaint with their state of residence.
If you are considering a program at CVCC that leads to licensure or certification and you do not live in North Carolina, please contact the individual below that corresponds to your desired program.
The address for all these programs are: 2550 Hwy 70 SE, Hickory NC, 28602
|Progarm||Contact Name||Contact Email||Contact Number and Ext.||Certification/Licensure link|
|Basic Law Enforcement Training||Lemuel Martinfirstname.lastname@example.org||828-327-7000 ext. 4583||Basic Law Enforcement Training - Certification/Licensure (.doc)|
|Certified Medical Assistant||Laura Richardemail@example.com||828-327-7000 ext.4523||Certified Medical Assistant - Certification/Licensure (.doc)|
|Computed Tomography||Scott Vandevandefirstname.lastname@example.org||828-327-7000 ext.4075||Computed Tomography - Certification/Licensure (.doc)|
|Cosmetology||Donna Vannemail@example.com||828-327-7000 ext.4108||Cosmetology - Certification/Licensure (.doc)|
|Dental Assisting–(NELDA Certification)||Nikki Hicksfirstname.lastname@example.org||828-327-7000 ext.4631||Dental Assisting–(NELDA Certification)- Certification/Licensure (.doc)|
|Dental Hygiene||Crystal Adamsemail@example.com||828-327-7000 ext.4158||Dental Hygiene - Certification/Licensure (.doc)|
|Detention Officer Certification Course||Lemuel Martinfirstname.lastname@example.org||828-327-7000 ext.4583||Detention Officer Certification Course - Certification/Licensure (.doc)|
|Electroneurodiagnostic Technology||Kristy Foxemail@example.com||828-327-7000 ext.4514||Electroneurodiagnostic Technology- Certification/Licensure (.doc)|
|Emergency Medical Technician||Kendra Lowmanfirstname.lastname@example.org||828-327-7000 ext.4372||Emergency Medical Technician- Certification/Licensure (.doc)|
|Fire Rescue Certification||Steven Rhodarmeremail@example.com||828-327-7000 ext.4423||Fire Rescue Certification - Certification/Licensure (.doc)|
|Health Information Technology||Debby Cookfirstname.lastname@example.org||828-327-7000 ext.4342||Health Information Technology- Certification/Licensure (.doc)|
|Mammography||Scott Vandevanderemail@example.com||828-327-7000 ext.4075||Mammography- Certification/Licensure (.doc)|
|Nurse Aide I||Melissa Poolefirstname.lastname@example.org||828-327-7000 ext.4224||Nurse Aide I- Certification/Licensure (.doc)|
|Nurse Aide II||Melissa Pooleemail@example.com||828-327-7000 ext.4224||Nurse Aide II- Certification/Licensure (.doc)|
|Nursing||Benita Beardfirstname.lastname@example.org||828-327-7000 ext.4336||Nursing- Certification/Licensure (.doc)|
|Paramedic||Kendra Lowmanemail@example.com||828-327-7000 ext.4372||Paramedic- Certification/Licensure (.doc)|
|Polysomnography||Sabrena Rosenbalmfirstname.lastname@example.org||828-327-7000 ext.4619||Polysomnography - Certification/Licensure (.doc)|
|Respiratory Therapy||Jason Elder||Jelder@cvcc.edu||828-327-7000 ext.4083||Respiratory Therapy- Certification/Licensure (.doc)|
|Radiography||Scott Vandevanderemail@example.com||828-327-7000 ext.4075||Radiography- Certification/Licensure (.doc)|
|Surgical Technology||Kim Holemanfirstname.lastname@example.org||828-327-7000 ext.4332||Surgical Technology- Certification/Licensure (.doc)|
» View the Licensure List to learn about the appropriate licensing or certification organization for your program.
Although we strive to connect you with the best information possible, Catawba Valley Community College cannot confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina.
To view these (PDF) documents, download Free Adobe reader at www.adobe.com.