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Procedures

Student Services Procedures

3.2 Admission to CVCC

Admission:

CVCC follows “open door” admissions policies as established by the North Carolina Community College System as stated in 1D SBCCC 400.2 of the State Board of Community Colleges Code found at

» Admission to Colleges

The specific processes to be admitted at CVCC include

1. Attend a Starting Points Information Session to begin the enrollment process. Can’t come to campus for Starting Points? View Starting Points online and print the confirmation page before visiting Student Services to process your Application for Admission.

2. Determine a Program of Study. Contact Career Services for guidance.

3. Have official high school/GED transcript, plus ALL official college transcripts sent to CVCC at 2550 Highway 70 SE, NC 28602 or bring the official transcripts in sealed envelopes with you. 

IMPORTANT NOTICE TO ALL MEDICAL PROGRAM APPLICANTS: THE APPLICATION FOR ADMISSION MUST BE ACCOMPANIED BY OFFICIAL HIGH SCHOOL & ALL COLLEGE/UNIVERSITY TRANSCRIPTS IN SEALED ENVELOPES BEFORE THE APPLICATION WILL BE PROCESSED.

4. Complete the CVCC Application for Admission or get a paper application at Starting Points.

5. Visit the Admissions Office in Student Services on the main campus to process the paper (or online) Application for Admission. Bring a photo ID (driver’s license).

Additional information can be found at:

» How to Enroll

Safety Exception:

CVCC may refuse admission to an applicant in accordance with 1D SBCCC 400.2 (e) and (f) of the State Board of Community Colleges Code found at

» Admission to Colleges

Questions about this process are to be directed to the Chief Student Services Officer.

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3.4 Admission to Curriculum Programs of Study Procedure

To fulfill the college’s general admission requirements, students who have attended foreign schools at the secondary level (high school) and/or post-secondary level (college/university) must submit transcripts according to the following two steps:

Step 1:The foreign transcript must be written in or translated into the English language. Translated transcripts must be literal (word for word) and the translator must sign the translated copy and include contact information. The name the student is currently using and the date of birth should appear on the transcript.

Step 2: If the translator in Step 1 is not a current member of the National Association of Credential Evaluation Services (NACES) (www.naces.org) that also provides evaluation services, then the translated transcript must be evaluated by a member of NACES. Foreign secondary level transcripts must indicate US high school equivalency. Foreign post-secondary transcripts must indicate potential transfer credit.

Please note that the student will likely incur a fee for translation and/or evaluation services with NACES members. The amount of time it takes to translate and/or evaluate transcripts varies by NACES member.

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3.5 Placement Testing Services

The need for placement testing in Reading, English, Mathematics, or Computer Use will be determined by Admissions Staff during the Admissions visit according to the program of study requested by the student, prior courses completed, and prior date(s) of previous testing sessions. If placement testing is required, an appointment will be scheduled in the Testing Center by the Admission Staff. Admissions Staff will advise students about resources to assist them in preparing for placement testing. A photo ID is required for placement testing.

» Testing Center

Requests for re-testing are directed to the Testing Center. 

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3.7 Program for Students with Disabilities

A program of services is provided for students with disabilities. It is the student's responsibility to request these services. Current documentation of the disability by an appropriate professional will be required. All information is kept confidential. Students will be required to sign a release of information form before any special contact is made to arrange accommodations. Requests for reasonable accommodation should be made several weeks in advance to allow sufficient time for accommodations to be arranged.

Individuals with disabilities (as defined in the Americans with Disabilities Act (ADA) of 1990 and the ADA Amended Act 2008) wishing to make a request for reasonable accommodation or wishing to file a complaint of alleged discrimination on the basis of disability should contact the Office for Students with Disabilities Program.

» Students with Disabilities

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3.8 Registration

Registration activities occur for each fall, spring, and summer semester. Students must have been admitted to CVCC, be enrolled in an active curriculum program of study, must have met all financial obligations to CVCC, and have no holds on their accounts to participate in registration.

Current students (those who have been enrolled in curriculum courses during the previous three semesters) will have priority registration dates and times according to their earned hours of credit. Current students will be advised of their specific priority date and time via their secure CVCC e-mail, but they will also be able to register throughout the registration period either on-line or by appointment in the Advising Center.

New and returning students (those who have not been enrolled in curriculum courses during the previous three semesters) will be able to register after the priority period for Current Students.

Registration activities for curriculum classes can be found at:

» Registration
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3.10 North Carolina Residency for Tuition Purposes

CVCC adheres to the laws and regulations established by the North Carolina General Assembly to determine North Carolina residency for tuition purposes.

» Provisions for Determining Resident Status

Specific documents used to establish residency can be found on the CVCC Student Services Admissions website at:

» N.C Residency

Students will be assisted with Residency issues by Admissions Staff. 

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3.14 Scholarships, Financial Aid, and VA Educational Benefits

CVCC follows well defined procedures to assist students in obtaining financial aid for which they are eligible. The CVCC web site provides step-by-step procedures.

Information about Scholarships:

» Scholarships

Information about Financial Aid:

» Financial Aid

Information about VA Educational Benefits:

» Veterans Benefits
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3.15 Copies of Academic Record

Students have access to unofficial copies of their CVCC transcript at their secure MyServices account.

For an official copy of the CVCC transcript, the process is detailed on the Student Records page at:

» Transcript Request

For an official copy of test scores that have been taken at CVCC, the process is detailed on the Testing Center page at:

» Request Test Scores
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3.17 Privacy of Students ("FERPA") Procedure

Post-secondary institutions are required by the Solomon Amendment to comply with requests for directory information about students enrolled in programs of study at the college. Additionally, post-secondary colleges/universities request directory information about students enrolled in programs of study at the college.

CVCC recognizes the need to inform enrolled students about educational opportunities that are available beyond the sphere of the college. There is no obligation required from the student upon receipt of this information. To provide equitable access to college-approved requestors, CVCC endeavors to provide the same FERPA designated directory information to college-approved requests:

Student’s name
Address
Institution email address
Telephone listing
Program of Study
Class level (Freshman or Sophomore)

Additionally, to comply with the Solomon Amendment, FERPA designated directory information will include the list above as well as Date of Birth.

A student has the right to refuse to let the CVCC designate any or all types of information about him/her as directory information. The student must notify the Director of Student Records in writing that he/she does not want any or all types of information about him/her designated as directory information prior to the first day of the semester.

3.19 Student Due Process

Students who have a grievance with CVCC may have their grievance reviewed in accordance with this student due process policy. A grievance for purposes of this policy is a dispute regarding a final course grade received, a dispute regarding a disciplinary action imposed, other allegation of unjust treatment, or discrimination on the basis of race, color, national origin, sex/gender, religion, creed, age, or disability. The “event date” for purposes of this policy is as follows:

  • For a grievance regarding a final course grade received, the date on which the grade was mailed to the student, made available to the student through an online portal or other electronic means, or otherwise made available to the student;
     
  • For a grievance regarding disciplinary action, the date on which written notice of the disciplinary action was mailed or otherwise provided to the student; or
  • For other grievances, the date on which the alleged unjust or discriminatory treatment occurred.

Steps that students must take to have their grievance reviewed are listed below.  The student is not required in any step to confront alone the person he/she claims is responsible for the unjust or discriminatory treatment.

Step 1 - As soon as possible but no later than the 14th calendar day (excluding CVCC institutional holidays) following the "event date," the student is encouraged to initiate a discussion of the grievance with the CVCC employee who is allegedly responsible for the unjust or discriminatory treatment and/or with that employee's immediate supervisor (the "Step 1 Supervisor" for purposes of this policy). This discussion should include an attempt to resolve the grievance.

Step 2 - If the grievance is not resolved in Step 1, the student may initiate a Step 2 grievance review by completing the student portion of the CVCC Student Grievance Form ("the Form") and submitting the Form to the following CVCC official (the "Step 2 Supervisor" for purposes of this policy):

If the Step 1 Supervisor is other than an executive director, dean, or vice-president, the Step 2 Supervisor shall be the dean for the school in which the grievance originated; or
If the Step 1 Supervisor is an executive director, dean, or vice-president, the Step 2 Supervisor shall be the immediate supervisor of the Step 1 supervisor.

The student must submit the Form as soon as possible after completion of Step 1 but no later than the 21st calendar day (excluding CVCC institutional holidays) following the "event date." Students may obtain the Form from the Step 2 Supervisor or from the Chief Student Services Officer.

The Step 2 Supervisor shall review the grievance and provide the student with a Step 2 written decision within 7 calendar days (excluding institutional holidays) following receipt of the Form. The Step 2 Supervisor shall also complete the supervisor portion of the Form and submit a copy to the Office of the President.

Step 3 - If the grievance is not resolved in Step 2, the student may initiate a Student Grievance Committee review by completing the student portion of the CVCC Student Grievance Committee Review Form (the "Committee Review Form") and submitting that Committee Review From to the Office of the President as soon as possible but no later than the 7th calendar day (excluding CVCC institutional holidays) following receipt of the Step 2 written decision. Students may obtain a Committee Review Form from the Office of the President or from the Chief Student Services Officer.

Following receipt of a Committee Review Form, a Student Grievance Committee ("the Committee") shall be selected. The Committee membership (5 voting members and a non-voting chair) shall be as follows and shall not include any members who have had any involvement in the grievance to date:

Committee Chair (a non-voting member) - A Vice President selected by the President;
2 voting representatives selected by the Committee Chair from a group of 9 faculty or non-credit professional staff representatives (3 from each academic school) appointed by the President;
1 voting representative selected by the Committee Chair from a group of 2 Student Services counselors or admissions representatives appointed by the President; and
2 voting student representatives selected by the Committee Chair from the group of 5 current SGA officers.

The Committee Chair shall schedule a review/hearing by the Committee within 7 calendar days (excluding CVCC institutional holidays) following the receipt of the Committee Review Form by the Office of the President.

Following the review/hearing, the Committee must decide if the student has been treated unjustly and if so, must recommend corrective action. Committee decisions shall be determined by a majority vote of the Committee members and are final. Decisions made by the Committee shall be provided in writing to the student by the Committee Chair within 3 calendar days following the completion of the review and hearing. Copies of the written decision shall be provided to the Chief Student Services Officer, to the Office of the President, and to the CVCC employees involved in Steps 1 and 2 of the grievance process.

The following exception applies if the CVCC employee who is allegedly responsible for the unjust treatment is a Vice President. The Step 1 Supervisor shall be another Vice President appointed by the President.

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3.20 Student Activities

A student's experience at Catawba Valley Community College does not begin and end in the classroom. Various activities, opportunities, and functions of a social and professional nature are offered by Student Government in order to provide a well-rounded campus atmosphere. Each student is assessed activity fees when registering for curriculum classes. Each student is a member of the Student Government Association (SGA) by being enrolled in classes.

The College encourages participation in student organizations and activities. Programs sponsored include Fall and Spring Flings, Interclub Council, “Dog with the Big Dawg,” N4C SGA conferences, co-curricular activities, “Pizza with the Pres,” intramural sports, NJCAA women's volleyball, men’s and women’s basketball, men's baseball and much more! The links provided below give access to these and other related topics.

» Student Life
» Clubs and Organizations
» Community Connections
» Fitness Center
» Event Galleries
» Student Government
» Student Leadership Academy 
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3.21 Health Services

The Student Government Association (SGA) includes various health-related in annual program planning. Many of these programs are offered in collaboration with other CVCC Departments. These activities are posted at:

» Workshops

CVCC has developed procedures designed to protect all student and employees in the workplace from exposure to blood borne pathogens. A copy of these procedures is on file in the Human Resources Office.

» Pathogens
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3.22 Job Placement Services

Job Placement Services is housed in the Career Center in the Student Center. Any student who has taken even one curriculum class at CVCC can use the resources of the Career Center for assistance in preparing to enter the work force or to advance to other employment opportunities.

» Career Services
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3.23 Intercollegiate Athletics

CVCC supports four (4) NCJAA Division II athletic teams and a cheerleading squad.

» Athletics
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2550 US HIGHWAY 70 SE • HICKORY, NC • 28602-8302 • 828.327.7000
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Updated 11.03.2014: Web Administrator